Hassle-Free Returns & Refunds

We make returns easy because your satisfaction is our top priority

Our Returns Promise

At Computer Electronics, we stand behind our products. If you're not completely satisfied, we offer a straightforward return process to make things right.

Most items can be returned within 7 days of delivery for a full refund or exchange

7-Day Window

Plenty of time to decide if the product meets your needs

Free Pickups

Available in most metro areas for eligible returns

Quick Refunds

Processed within 7-10 business days after approval

How to Return an Item

Follow these simple steps to initiate your return:

Contact Our Team

Reach out via email, phone, or your account dashboard within 7 days of delivery. Provide your order number and reason for return.

Prepare Your Package

Include all original items, accessories, manuals, and packaging. Ensure the product is unused and in resellable condition.

Ship or Schedule Pickup

We'll email you a return label or arrange a pickup if available in your area. For self-shipping, use the provided instructions.

Receive Refund/Exchange

Once received and inspected, we'll process your refund or ship your replacement within 3 business days.

Refund Details

Here's what you should know about getting your money back:

Payment Method Refunds

Refunds are issued to your original payment method. Credit card refunds take 7-10 business days to appear on your statement.

COD Refunds

For Cash on Delivery orders, refunds are processed via bank transfer to your registered account within 10 business days.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Exceptions & Non-Returnable Items

Some products cannot be returned due to their nature:

  • Software products with opened seals or activated licenses
  • Personalized or custom-configured electronics
  • Products marked as "Final Sale" or "Non-Returnable"
  • Items damaged due to misuse or improper handling
  • Products without original packaging or missing accessories

Damaged or Defective Items

We'll make it right if your product arrives damaged or isn't working properly:

Report damaged/defective items within 48 hours of delivery by contacting our support team with photos of the issue.

Free Replacement

We'll ship a new unit immediately at no additional cost

Repair Option

For some items, we may offer repair service under warranty

Need Help With a Return?

Our customer care team is ready to assist you with any return-related questions.

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