We make returns easy because your satisfaction is our top priority
At Computer Electronics, we stand behind our products. If you're not completely satisfied, we offer a straightforward return process to make things right.
Most items can be returned within 7 days of delivery for a full refund or exchange
Plenty of time to decide if the product meets your needs
Available in most metro areas for eligible returns
Processed within 7-10 business days after approval
Follow these simple steps to initiate your return:
Reach out via email, phone, or your account dashboard within 7 days of delivery. Provide your order number and reason for return.
Include all original items, accessories, manuals, and packaging. Ensure the product is unused and in resellable condition.
We'll email you a return label or arrange a pickup if available in your area. For self-shipping, use the provided instructions.
Once received and inspected, we'll process your refund or ship your replacement within 3 business days.
Here's what you should know about getting your money back:
Refunds are issued to your original payment method. Credit card refunds take 7-10 business days to appear on your statement.
For Cash on Delivery orders, refunds are processed via bank transfer to your registered account within 10 business days.
Original shipping charges are non-refundable unless the return is due to our error or a defective product.
Some products cannot be returned due to their nature:
We'll make it right if your product arrives damaged or isn't working properly:
Report damaged/defective items within 48 hours of delivery by contacting our support team with photos of the issue.
We'll ship a new unit immediately at no additional cost
For some items, we may offer repair service under warranty